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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD)
AMTD 0.9700.0%11:58 AM EST

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To: HARRY TURNER who wrote (576)12/28/1998 7:35:00 PM
From: mfgrep  Read Replies (2) of 1848
 
All--

Boy there is a lot of customer service criticism of Ameritrade here!!!

Today was the first time that I have tuned into this thread.

My experience with the customer service, billing etc. has been tremendously positive.

As far as length of time to wait for a representative....I have NEVER waited more than 10 seconds!!! Literally!!

I agree...I wish that they would update the numbers each night for me...however...Ameritrade must wait for the money to clear from one locale to another. I simply keep an "Ameritrade" portfolio on S.I. and update myself after each trade. (impossible if you are a Day-Trader)

Regards,

Jason
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