To all, More on the Hong Kong GSM/cdmaOne price war...
Price War Starts as Hong Kong Debuts Portable Phone Numbers December 30, 1998 (HONG KONG) -- Hutchison Telecommunications Ltd. is ringing in the new year with a bang: with 1999 around the corner, it is reducing its mobile phone charges by 83 percent. The move, announced on Dec. 18, is seen as an initiative to prevent a massive loss of its customers in March 1999, when Hong Kong introduces mobile number portability (MNP) technology.
With MNP, mobile phone subscribers can retain their assigned phone numbers when they switch from one operator to another. The need to change phone number has been considered a major obstacle for people who wish to change mobile phone operators. Therefore, the introduction of MNP is expected to start off a new round of fierce competition among mobile phone operators, especially those with higher charges.
Hutchison is the second-largest mobile phone operator in Hong Kong, where six operators are sharing a total of 2.6 million customers. Four different mobile phone systems are currently available: GSM (global system for mobile communications), PCS (personal communications services), CDMA (code division multiple access) and D-AMPS (Digital-Advance Mobile Phone Service).
The majority of mobile phone users subscribe to GSM service, as its networks are considered better developed. But in the past year, PCS services have been gaining ground, with subscribers almost tripling from 241,000 at the end of 1997 to 650,000 by October 1998. Many GSM customers have been attracted to PCS because of lower charges and the attractive packages put together by the major PCS operators.
The price cut taken by Hutchison has also effectively eliminated the price differences between its GSM and PCS services. This is seen as a measure to discourage its GSM customers from switching to PCS service.
Other mobile phone operators are reacting to Hutchison's price cut with caution.
SmarTone Mobile Communications Ltd. lowered the price of its basic GSM plan to a level comparable to Hutchison's. New World PCS Ltd. reacted by offering lower charges to some new customers. Hong Kong Telecom-CSL, the market leader, is expected to follow suit.
Since October 1998, mobile phone operators with both GSM and PCS licenses have been allowed to operate dual-band services. As dual-band customers (who must use a dual-band handset) can enjoy the coverage of both GSM and PCS networks, the reception quality is generally better.
Both Hutchison and Smartone have launched dual-band services and encourage their customers to switch to dual-band by charging the same GSM tariffs and offering other incentives. It is hoped that the better reception quality of dual-band service can also help retain customers when MNP is introduced next year.
Table 1 Mobile Phone Operators in Hong Kong Operator System/s used Hong Kong Telecom-CSL GSM, PCS, D-AMPS Hutchison GSM, PCS, CDMA New World PCS Peoples PCS Smartone GSM, PCS Sunday PCS
Table 2 Mobile Phone Subscribers in Hong Kong Year Subscribers 1987 28,060 1988 51,280 1989 89,193 1990 133,912 1991 189,664 1992 233,324 1933 290,843 1994 431,775 1995 687,600 1996 1,210,680 1997 2,085,600 1998* 2,639,466
Notes: *Jan-Oct. Source: Telecommunications Authority.
(Keith Chan, Asia BizTech Hong Kong Editor) |