SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Non-Tech : Datek Brokerage $9.95 a trade

 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: RickZ who wrote (10701)1/2/1999 6:07:00 AM
From: Woz  Read Replies (1) of 16892
 
RickZ,

Understand that when Datek is working, they are about the fastest of any internet broker.

The problem is when they are not working. As a swing trader or position trader, you may be concerned with Datek's inability to execute trades at market open. Usually their computers are not responsive between 9:30 to 10:00am.

There is also a problem with accountability. Datek seems to never take responsibility for anything. It is always someone else's fault.

A third problem is there lack of professionalism. They seem to think this is a $1 store type of business. Statements are always late. Interest payments late. Missing confirmations. And rude to downright stupid staff members.

I have personally given up fighting with them. My complaints seem to fall on deaf ears, get tossed into a black hole or is pushed around (you have to go to this department, sir) until I 'forget' about it. I have lost ten's of thousands with them and is currently using two other brokers. I have not transferred my money out yet in hopes that they may improve. I will give them a trade periodically and if they do not improve by end of February, I am totally out.
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext