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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 232.38

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Dec 24 12:59 PM EST

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To: Glenn D. Rudolph who wrote (32219)	1/2/1999 2:32:00 PM
From: Dwight E. Karlsen	Read Replies (2) of 164684

Glenn, I totally agree with you on why AOL retains its popularity: The self-configuring disks are the reason. Most of the people I know who are on the internet are non-techies (meaning they aren't sure what the phrase '3 1/2" drive' really means), and therefore those magic disks enable them to get on the 'net all by themselves. Whereas the rest of us put up with going line-by-line through two and three pages of cryptic instructions, telling us what to select as we go through the "Internet Connection Wizard" process. We don't care if don't know what POP, Slip, etc., mean, but those words to a newbie are frightening. AOL allows them to simply put a disk in the slot that fits the disk, choose a local phone #, type in their credit card #, choose a user name and pw, and they're internet wizards all by themselves. I never could figure out why the local mom-and-pop ISP don't make disks allowing people to sign up as easily as AOL makes it, but then I guess that's why the local ISPs are still small and AOL is bigger than General Motors.

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