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Non-Tech : E*Trade (EGRP) Suggestions (NOT FOR FLAMES!!)

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To: Gaurav Khanna who wrote ()1/24/1997 10:42:00 AM
From: Haolin Ni   of 118
 
Hi, Gaurav,

How do you fell recently? I am a customer of the E*trade for about three years and see E*trade improving. However, E*trade get bad recently. I am fustrated due to difficult to connect into its website. For example, today is very bad when I want know what is happening in the market. Thanks god, market did not crash. Yestoday, I set a order to short sell 1000 shares of YHOO at $35. first I was told that my order could not be accepted due insufficient money in my account. after few mins I was told that the message was incorrect and order was reinstalled. However, I was told my order did not been filled after close when YHOO closed at $35 1/4 (bid 35 and ask 35 1/4).

Do you think this is acceptable? I try call E*trade but could not get through after hold the line for over one hour. Therefore, I hope you can give me some advice about how to deal such unpleasant thing.

Thank you!

Haolin
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