Tom,
The common theme that I read in all these interviews is that yes, we want volume - but not any kind of volume. That's good news.
There is an enormous cost to deliver a package cross country to a home. Reasons ? few houses are on main streets; they seldom get more than one package a day; driving takes longer; By comparison, delivering to businesses is almost a joy - if you are punctual.
So, package delivery by itself is the reason not. But e-commerce has many facets. Next to brick-and-mortar retailers, manufacturers will be the next to feel the pinch of commoditization. What's one to do?
Well, one could sell direct (bad). Or one can tie up with a delivery system and then sell direct (good).
So, a manufacturer's www site accepts orders (paying some fees to a portal for aggregation, perhaps), figures out distribution at a macro level (or let someone else figure it out). Then ship to a "customized warehouse" which does the end-consumer packaging and delivery. The ordering is integrated with delivery (external, EDI). And who will run these customized warehouses ? FDX, of course.
So, would FDX lose out to local businesses ? I think not - precisely because they are local and they number over 20 in the US alone. FDX might buy some out.
Who competes in this framework ? - USPS -- did it ever give a hoot? Remember it has a First Class cow. - UPS -- yes, and it is bigger. BUT, FDX is still there and ranked#1 - ABF -- is too narrow and not nationwide - DHL -- not in the USA
So, there. My pitch for owning FDX.
Regards Dinesh |