Traveler: Thanks, but really, it is a sad analysis, or extrapolation, based on a relatively consistent management pattern.
My "end user" experience with their business field highlighted the importance of candor and trust. If I couldn't count on the words the vendor held out as "fact", then I was just wasting my time trying to deal with them. It simply would be too expensive to continue a business relationship.
If FAMH treats its clients with the same disregard (for truth and fact) it has treated those who financed their operations (shareholders), then they have to have a continuous supply of new customers to fill the void of those running away. Eventually, the "good business" pond dries up.
I have to believe there are a few within their organization who are trying very hard to do a great job and probably hold many answers to the pressing issues. Lead names keep rotating so the average tenure, excluding AA, would be interesting to know. I'm skeptical of any benefit FAMH would derive from a Research Analyst when it is a new Management (either physical and/or philosophical) that appears to be needed most.
If the honesty, trust, effectiveness, and reliability are not there, throwing bodies at the problem will not produce the desired results, IMHO&E.
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