All,
I got this canned response to my service request for the Microsoft Investor web site.
Return-Path: <dtaws@microsoft.com>
From: Desktop Applications Web Support <dtaws@microsoft.com>
Reply-To: Compass Email Clerk <compmail@microsoft.com>
To: "'banderton@sockets.net'" <banderton@sockets.net>
Subject: Email for Case SRX990106601448
Date: Wed, 6 Jan 1999 12:24:39 -0800
X-Rcpt-To: <banderton@sockets.net
X-DPOP: DPOP Version 2.3f
X-UIDL: 915667500.000
The following is an email for a Support case (Service Request).
To ensure that your reply is added to the case, please follow these three
steps:
1. Send your Reply to: COMPMAIL@MICROSOFT.COM.
2. Remove the original text of the message from your reply.
3. Include the two lines below with your reply at the top of your message:
CASE_ID_NUM: SRX990106601448
MESSAGE:
----------------------------------------------------------------------------
------------------------
Hi,
Thanks for submitting your request for technical support with MS Investor. I
have dispatched your case to an Engineer who will be replying to you within
the next business day.
If you have any further information about your problem, have not heard from
us, or would like to know the status of your case, please reply to this
e-mail, leaving the case number in the Subject line. Otherwise, expect to
hear from us soon!
Your satisfaction with Microsoft products is very important to us. If, at
any time, you would like to provide feedback directly to our Support
Managers regarding your satisfaction with the service we provided on this
issue, please email IMUMGR@Microsoft.com Remember though, the fastest way to
get help with a new request is to go to the technical support web page at
register.microsoft.com If you need to let the
Engineer know anything, simply respond to this mail as necessary.
Thanks for using Microsoft Technical Support!
- Microsoft Investor Technical Support Dispatch Team
Bob |
