Rick,
Your example is about how 1 person can use his phone to the fullest.
I was talking about something completely different. Let me try to explain again:
How would you deal with a situation where you have a group of let's say 30 people calling a group of say 6 lines. Their calls are not to anybody in particular. They are calling the "office". Whoever in the office is available to take their call picks up.
With a traditional phone system, they call 1 number. If that number is busy, the phone company automatically bumps the call to the 2nd line, 3rd ... etc line.
A desk phones don't really have direct numbers. So the people on the road are not calling any of the phones in particular. The desk phones are programmed to ring when one of the preprogrammed lines is ringing.
On the desk phones, they have buttons corresponding to the phone lines, so to pick up, they just press the button of the line ringing or on hold.
When the person in the office is done talking to the person on the road, he either hangs up, or transfers him to someone else in the office.
When someone is on the phone, he cannot be interupted by things like call waiting. The line he is on is busy and the call rings on the first available line. Everybody can see and hear that there is a line ringing, and when someone is available they pick it up.
Anyway, how would you introduce the Nextel phones into this scenario. We couldn't figure it out, and opted for normal cell phones.
In a smaller, more manageable group, where about 8 people on the road call 1 person in the office, we are staying with Nextel.
Joe |
