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Non-Tech : The Executioner

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To: Shoot1st who wrote (54)1/12/1999 9:40:00 PM
From: Shoot1st  Read Replies (1) of 58
 
Here is another little tidbit of quality client service from X. This was from NOVEMBER.

18:35:53 guest403 {public msg} Thanks call you then.
18:36:21 guest403 {public msg} Hey why don't you show up more on
the Executioner Thread on Silicon Investor?
18:38:26 TechGeorge {public msg} guest 397... i never use mkt
orders on nasday. Only on nyse and amex
18:39:39 mk590 {public msg} georgr-What time does the seminar
begin and endon the 7th?
18:40:03 guest404 {public msg} George, when are credits for trades
applied to our accounts, have they ever been done yet????
18:40:31 TechGeorge {public msg} guest 403... I just posted quite a
few responses on Saturday. I plan to be on there more. I encourage
all of you to do post questions there. We have been hiring more
employees and I will have the time to review our thread more
frequently.
18:41:09 guest403 {public msg} Cool. You know who has a pretty
active thread. I would like to see the same for the X.
18:42:04 TechGeorge {public msg} guest 404...Do you mean ever?
Yes! The next credits will appear in the next 3-5 business days.
Please refer to your margin report. And look under your cash detail.

This was TODAY

ubject:
EXECUTIONER REBATES
Date:
Tue, 12 Jan 1999 13:26:00 -0800
From:
Executioner Staff <staff@executioner.com>
To:
george@executioner.com

Dear Executioner Member:

As of January 1, 1999 we have hired a CFO and accounting staff to
oversee the rebating of fees charged to you on a monthly basis. On
or about January 20th we will be sending you rebate checks for fees
charged August thru October. November and December fees are
tentatively due for rebates in mid February.

We will be working on a 60 day rebate schedule initially, with the
likelihood of going to a 30 day schedule once we feel comfortable
with this new procedure.

We at The Executioner would like to take the opportunity to thank
you for your patience and patronage. We are confident that going
forward the rebate issue will be conducted in a more timely and
professional manner.


Sincerely,

George Muniz
Co-Founder
george@executioner.com
1-888-843-9286

They owed me a bunch...credited $2,000 when they closed my account at SW. IF they have 200 clients and they are pulling the same crap....what are they doing with the 3 to 5 HUNDRED THOUSAND DOLLARS they might be holding?

Anybody else have this problem?

SHoot
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