Two things :
Mushkin rules!
hehe
And buy.com has got one strike against them.
I just got through their circuitous system of returns for my LS-120. Sort of a hassle, but I won't cry about it too much.
However, what I will cry about is this. I ordered three or four items with them for this new pooter, I was careful to order IN STOCK items.
Two days later i get an email that my sound card was in fact NOT in stock.
ok.
I get my order together from tech store. I have it one click away from execution. I am on the phone with a buy.com guy, as it said in the email i could cancel that way. I cancel. I ask him a second time JUST to be XTRA sure. "you canceled the Diamond monster 300mx blah blah blah?" yup he sez cancelled.
Click I fire off the tech store order.
now saturday i get an email from buy.com
Subject:
BUY.COM Order No. 522117 Notification
Date:
Sat, 09 Jan 1999 03:42:13 "GMT"
From:
"Sales_Service@BUY.com" <Sales_Service@BUY.com>
To:
Dear Valued Customer:
Thank you for ordering from BUY.COM.
The following product/s which you ordered have been shipped on Thursday, January 07, 1999 from Fremont, CA:
Shipped 1 MONSTER MX300 PCI (SKU# 021709)
well crap!
then look at this:
ubject:
RE: HEY ! Re: BUY.COM Order No. Notification
Date:
Thu, 14 Jan 1999 11:46:46 -0500
From:
BuyComp Customer Service <BuyCompCustomerService@sbservices.com>
To:
Sorry for the inconvenience. This item was shipped on 1-7-99. If you still do not want this product, please send an email to returns@buycomp.com to request a RMA so we can identify your product and credit you accordingly.
Please include in your email the order ID # and the product SKU# that is being returned. Also specify whether it is defective/nondefective,
hardware/software, bought within 30 days/after 30 days, and whether a
replacement or credit should be issued. You also have the option of
refusing the package and being subject to a $25 dollar refusal fee. If you have any further questions, please contact our sales department at 1-888-880-1030. In your email you may also request to receive credit for shipping and handling back to our warehouse.
Regards,
Steve
Buy.Com Online Customer Service
so i am keeping the damn thing.
i plan on whipping together another box, but if life wasn't going so great anyway, I would have been good and pissed about this.
GOOD and PISSED!
lol
whatever
funk |
