>Panic Buying Survey Report: > > >Here is what "panic buyers" buy in order of preference:  > >First Store surveyed> 1. Bread   2. Water  3. Lunch meats  4. Toilet >paper 5. Flash lights and batteries > >Second Store surveyed> 1. Water  2. Bread  3. Milk  4. Eggs  5. >Flashlights and batteries > > >Primary Finding:  People do not shop in preparation for a disaster until >the disaster has unmistakably started -- when the snow starts falling, >the hurricane is less than a half day away, or the river is already over >it's banks and the temperature on the melting snow covered mountains is >high.   > >note: We have our work cut out for us as far as trying to convince our >family and friends to prepare more than a day in advance.  By knowing >this we can take more solace in the results we do get. > >ALL food store managers surveyed agreed that never under any condition >has the general public purchased food more than a few hours ahead of an >expected emergency no matter how bad the disaster was promised to be. > >Another remarkable discovery is that even with devastation promised most >folks only buy enough for an extra day or two.  Most people get 10 items >or less and go through the express lanes.  The non express lanes still >only have about 10 to 20 items for each person.  After the emergency is >over there is an equal amount of buying as people replenish what they >used.   > >The warehouse suppliers of both stores send in several extra pallets of >water and several extra truck loads of bread in anticipation of the >strong buying, based upon prediction of disaster, but only the night >before. > >They all agreed that Bread and Water or Water and Bread where the two >major items they only disagreed slightly on which was more prevalent.    > >Here is the background survey data.  This is a beach community that is >hit by heavy storms on average once a year.  We have two big grocery >stores and five smaller ones to supply a static population of about >40,000 locals.  These same stores also provide for our summer resort >population of about 250,000 by staying open 24 hours a day seven days a >week in season.  We have Sam's Clubs and Walmarts and Big Kmarts within >40 minutes in any direction but these stores surveyed are competitive in >price. > >I suggest you do a similar survey in your area.  ALL these people agreed >that NO MATTER the degree of predictability, expected devastation or >expected duration of the predicted disasters -- that the buying habits >of the public are unchanged since the 60's, in any geographical location >in our country nor by the type of disaster nor by the the reason for the >panic buying. > >Here is what I did and what I found: > >I went to the two Super Stores -- Super Fresh and Food Lion.  I spoke to >4 managers.  One with 30 years in retail groceries one with over 20 and >two with 10 years each.  All of them had worked in numerous stores >except one who had only worked in the one store her entire 10 years. > >I interviewed them about 25 minutes each to help me understand panic >buying and preparation buying.   > >Two managers had experience in snow country; Valley Forge Pa., western >Pa., and western Virginia.  Two had experience in metropolitan >Philadelphia.  Two had experience in metropolitan Washington D.C. and >three had experience in metropolitan Baltimore.  One had experience for >12 years in the mid-western states where at times they got several >"yards" of snow.  One had 15 years experience in numerous places in >California, Nevada, Idaho, Montana and Ohio where he had been regional >step-in manager for any stores in the area where a manager would get >sick, die, etc.  All of them had worked a few years in smaller stores >and then worked up to these bigger stores.  One had started out in his >own grocery with just him and his wife then sold it and gone to work for >the big stores. > >One store has 12 check-out registers and 32,000 square feet of retail >space.  The other has 10 registers and about 26,000 square feet of >shopping floor.  Each of them has a deli, bakery, and extensive fresh >fruit and vegetable section with two full isles of frozen foods in each >store.  They are very similar and very competitive.  The main difference >is that one has only 30 minutes of battery back up for it's registers >and the other has a generator with over a days fuel to run the >registers.   > >Even the one that had stayed open during our 5 day storm of Feb. '98 had >seen no obnoxious behavior to speak of from buyers who couldn't get what >they wanted.  During that storm we relocated about 30,000 people and >FEMA had a Disaster Field Center set up here for two months.  The storm >and it's ferocity were predicted exactly and there was a two day relief >between a two day storm part one and a three day storm part two.  Buying >habits of the populace did not depart in any way from the norm as >written here.   > >On another occasion this area had a predicted winter ice storm.  In some >areas we had no electricity for 10 weeks while waiting for poles to be >cut and transported and erected.  Buying habits did not change.   > >We can expect the general population to buy and plan for y2k on New >Years Eve Day 1999 and we can expect them to buy two extra loafs of >bread each and two or three extra gallons of water 2 batteries and a >flashlight.   > >Oh and more thing; one manager said they sell 50% more frozen dinners >per shopping dollar than normal in preparation of a possible power >outage -- when I called the other managers back they laughingly agreed. > >We have much to do...
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