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Pastimes : The Good Bad & Ugly of Internet Service Providers! (ISP's)
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To: Hubert Few who wrote (2)1/16/1999 10:53:00 PM
From: Edwarda  Read Replies (1) of 12
 
Hi, Hubert! How are you?

I've had mixed results with IBM, which is heading over to AT&T. Sometimes the service is terrific; sometimes it drops me on my head while I am doing something very active, such as checking e-mail and reading articles in The Times simultaneously.

Their customer support tends to be very good. One gripe: If one is having trouble logging on, the last thing one wants to hear while trying to get customer support is a disquisition on the many forms of help available on-line!
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