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Technology Stocks : MSFT (Microsoft) vs. DOJ (Department of Justice)
MSFT 517.81-1.5%Oct 31 9:30 AM EST

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To: John Carpenter who wrote (132)1/24/1999 6:48:00 PM
From: Rusty Johnson  Read Replies (3) of 185
 
Call up Dell and tell them you want Linux on your laptop ...

The Non-Refundable Refund
by Chris Oakes

Microsoft may be colluding with PC makers to make Windows refunds impossible, or near impossible. At least that's what a number of consumers are saying who have tried to get their refunds. And some lawyers are beginning to agree.

"Prosecutors in a class-action suit could probably make a reasonable case that there is collusion between [PC] manufacturers and Microsoft," said attorney Erwin Shustak. Shustak weighed in after learning of a grassroots movement that is setting out to test the end-user refund (EULA) that Microsoft promises with its Windows operating system.


A June 1998 survey of 12 PC manufacturers by then University of California Los Angeles undergrad David Chun found that no manufacturer would provide a customer with refunds if Windows was returned following a sale.

"None would offer a discount if I returned Windows and asked for a refund," Chun reported in his survey. He queried sales representatives at companies including Gateway, Dell, Micron, IBM, Packard Bell,
Hewlett-Packard, Toshiba, NEC, and Sony.


wired.com

It appears that consumers are harmed when they are forced to pay for a poor operating system that they don't want. Is Microsoft a monopoly? Nothing wrong with being a monopoly. I just want a choice of operating systems from Dell.
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