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Technology Stocks : How high will Microsoft fly?
MSFT 475.60+0.7%1:00 PM EST

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To: Vijay Mehta who wrote (15102)1/25/1999 3:33:00 PM
From: DownSouth  Read Replies (1) of 74651
 
I would say that product development cost is usually about 20% to 30% of the total costs. Sure, manufacturing costs are small, but a good percentage is customer support. A good 30% of shrink-wrap product's costs are in post-sales support.

No argument from me. You have filled in the shortcomings of my post, indeed. And you go on to say:

Getting $5 profit from each one every quarter would meet their current bottom line. But the question is how they can generate that. Is there a powerful need for an upgrade, once you have the basics covered?

It seems that MSFT has been successful time after time in showing a need for an upgrade. Whether the upgrade is viewed by MSFT-resistent folks or is viewed as unneeded by more objective users, they continue to succeed. Do you recall the bad press around WIN98? It still is a big winner. OFFICE 2K will be, also, I believe. And NT continues to grow with new customers, somewhat at the expense of the UNIX world.

My point was, and remains, that the software industry (of which I am a member also) has product cost and margin considerations that are very different from manufacturing-based products and making arguments that MSFT is monopolistic because it gains high margins is not valid.
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