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Technology Stocks : Compaq
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To: AJ Berger who wrote (45277)1/26/1999 4:00:00 PM
From: Mark Woolfson  Read Replies (1) of 97611
 
AJ,

I hope it wasn't YOUR purchase price that was affected 10%. That would be a new one for me.

However, the services side of CPQ's business is not the VAR-side. That has always been there. I am talking about the tens of thousands of Digital service personnel acquired from DEC. Assuming the standard rate of $125/hr for the VAR's labor, we are talking 16 hours to diagnose a tape drive problem. Something seems more fishy there than just CPQ's hardware even if it took more than 4 hours.

On your 2 EN's needing replacement M/B's - how long did the turnaround take to replace the boards? To me it isn't the problem, but the response to the solution. 10% failure rate isn't great but wouldn't change most corporate decisions if we are talking about hundreds of systems over a year or so period.

Regards,

Mark
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