Compaq Message Board - Msg: 7495530

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Technology Stocks : Compaq

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To: Mark Woolfson who wrote (45385)	1/26/1999 4:21:00 PM
From: AJ Berger	Read Replies (2) of 97611

N.Y.C. is much more expensive $125/hr only gets you a pimple faced kid who can tweek your Windows and get your printer driver to stop crashing. $225/hr get's you a Server saavy System Integrator. I would not get anybody less to touch my equipment. If course, if you buy time blocks or sign contracts, the cost comes down somewhat. Keep in mind that Server Hardware troubleshooting must be done after hours, when you must pay time&a'half. My problem stemmed from ArcServe's new Tape RAID option intermittantly failing to join 2 DAT drives into one backup set reliable. After blaming the software, we finally discovered the hardware was at fault all along. If we had not caught it early with this high standards demanding problem, we would have just had a problem later down the road. My gripe was mainly that Compaq's VAR reimbursement was minimal. If I had a Digital dweeb here doing this, I'm sure I'd still be down. I've had my fill of their service with the MicroVax's I still need to support. I use Bell Atlantic now, since Digital was so innept and expensive at servicing their own equipment.

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