I can address one area where Livelink is being used - enterprise companies with thousands of employees spread out across multiple sites locally and world wide. Livelink provides a system to manage documents that a central file server does not. All of the features you mentioned are critical to managing thousands of documents. The ability to reserve a document and work on it without worrying about someone overwriting your changes, the ability to status a document as it is routed around for review and sign off, the ability to manage multiple versions, to find documents by owners, key words, projects, or phrases all create efficiencies within a company.
When you add the benefit of an Intranet/Internet solution, the benefits increase all the more. The software is easier to use, maintenance is simplified; cross platform issues disappear; customers, suppliers, and others have instant access to data via a URL.
Some examples of groups using Livelink at QUALCOMM are Engineering for design, Configuration Management for document control, MIS for source control, Management for project status and review. Soon all Material Requistions will flow throughout the company using Livelink workflow.
The problem is not finding projects or applications for Livelink, the problem is finding the people to support the projects once the users discover the power of the software. If you need more proof, check out
techstocks.com
which mentions that the second and third most implemented technologies in the next two years are document management and workflow. |
