HACKENSACK, N.J.--(BUSINESS WIRE)--Feb. 1, 1999--
Easysurf.com is the first e-commerce portal to be powered by IP
Telephony Enhanced features help web users buy products online
IDT's (NASDAQ:IDTC) Net2Phone today launched easysurf.com
(www.easysurf.com or www.ezsurf.com), the first web shopping portal
powered by Internet telephony.
Easysurf.com allows visitors to learn about online merchants'
services and communicate with them through direct voice interaction.
Easysurf.com gives users added convenience by offering vital
information about multiple merchants without the need to visit each
vendor's site. For example, easysurf.com lets users know if a site
offers secure transactions, whether it is multi-lingual and what sort
of return policy it honors. The site is the only shopping portal
giving users the ability to use Internet telephony services to make
their experience online significantly easier.
By incorporating Net2Phone's multimedia services, visitors are
able to contact retailers free of charge via voice interaction without
having to visit a company's web site. Additionally, with 89% of
computer users worrying about transactional security (Dell/Louis
Harris & Associates poll), easysurf.com presents unique capabilities
for users to speak to a "live" human representative, resolving
security fears and adding a human element to an increasingly digitized
universe. Easysurf.com provides three communications tools that allow
web shoppers to reach a sales or customer service representative. They
are:
-- Click2Talk, giving customers the ability to talk to an e-tailer's
sales or customer service representative over the Internet using
a PC and Net2Phone's free Internet telephony software.
-- Click2CallMe, enabling the customer to request a call back from
the e-tailer at a designated time
-- Click2Mail, letting customers send an e-mail message to any
e-tailer directly from easysurf.com.
For example, if someone is logged on to her computer in Moscow
and wants to send tulips to her Aunt Minnie in Paris, she can visit
the easysurf.com web site. She checks the list of vendors within the
category of "Gift and Flowers," and notes that 1-800-FLOWERS offers
global shipping, accepts her credit card, and will even give her
frequent flier miles on United Airlines. She clicks on the
"Click2Talk" option to be connected to a 1-800-FLOWERS specialist,
where she asks about prices on the tulips, confirms that the orange
ones that she loves are in season and can be shipped to Aunt Minnie in
time for Valentine's Day all without leaving the easysurf.com web
site.
Through online advertising and direct marketing campaigns to
already existing Net2Phone users, easysurf.com will be marketed to
millions of web surfers who can take advantage of value-added
information needed to buy products online. Additionally, IDT will
introduce and promote easysurf.com to its current customers, and will
embed an easysurf.com icon into the next release of the Net2Phone
client software, which is expected to be bundled worldwide through
relationships with IBM (NYSE:IBM), Creative Labs (NASDAQ:CREAF),
Packard Bell/NEC Europe and others.
"Web surfers who shop online are looking for convenience and low
prices. With easysurf.com, we've created a way for customers to
rapidly be connected to a retailer's customer service representative
without having to jump from page to page looking for a 1-800 number or
where to send an email," said David Greenblatt, Chief Operating
Officer of Net2Phone. "Businesses can now expand their efforts
globally to reach their customers to ensure 100% shopping
satisfaction."
For more information about easysurf.com, please call 888-872-1230
or send e-mail to sales@click2talk.com.
IDT is a leading emerging multinational carrier that combines its
position as an international telecommunications operator, its
experience as an Internet service provider and its leading position in
Internet telephony to provide a broad range of telecommunications
services to its wholesale and retail customers worldwide. The company
provides its customers with integrated and competitively priced
international and domestic long distance, pre-paid calling cards,
Internet access and, through its Net2Phone product offerings, Internet
telephony services including Net2Phone Direct, Net2Fax, and
Click2Talk. For more information about IDT's Internet telephony
services, please visit www.net2phone.com.
Except for historical information, all of the expectations and
assumptions contained in the foregoing are forward-looking statements
involving risks and uncertainties. Important factors that could cause
actual results to differ materially from such forward-looking
statements, include, but are not limited to, the competitive
environment for Internet telephony, changes of rates of all related
telco rates and services, legislation that may affect the Internet
telephony industry, IDT's ability to operate the services described on
a large scale commercial level. For additional information regarding
these and other risks associated with the company's business refer to
the company's reports filed with the SEC.
CONTACT: IDT Public Relations, Hackensack
Sarah Hofstetter
201-928-2882
or
IDT Investor Relations, Hackensack
Janine Kutliroff
201-928-4391 |
