Our customers are the foundation of our business. Exceeding their expectations everyday will form the backbone of our corporate culture. Zealous pursuit of "world class" customer service will build a self-fulfilling cycle of pride, partnership, team spirit, and personal commitment in every player in our company.
Our employees are our internal customers. The philosophy which applies to our external customers extends also to our internal associates. We will cultivate a results oriented environment that encourages fairness, collaboration, mutual respect, and pride in our organization. Pro-active, positive, open minded confrontation among well intentioned colleagues will ensure innovation, reject complacency, and stimulate individual growth. Our company supports employee diversity and provides clear opportunities for each of us to reach our full personal and professional potential.
Our investors provide capital in good faith, and we are accountable for creating a realistic return while protecting the assets of our company. Our financial strength and profitability are essential to fulfilling all of our stakeholder commitments.
Our vendors provide a partnership opportunity for innovative product development, unsurpassed external customer service, and mutual prosperity. This is based on exceeding our customers' expectations for unique, innovative, high quality communications and products delivered to our customers where and when they want them at a price that reinforces our reputation for perceived value.
Our community deserves our commitment to being ethically, legally, and environmentally responsible while remaining fiscally sound. We will support organizations and individuals with values similar to ours and participate actively in those enterprises that seek to improve local and world conditions for future generations. We will seek to maintain a dynamic balance between meeting our commitment to our community and maintaining the viability of our own enterprise.
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