Convergys Corporation Appoints Claudia Schaefer to Vice
President, Legal
Business Wire - February 03, 1999 11:29
CINCINNATI--(BUSINESS WIRE)--Feb. 3, 1999--Convergys Corporation announces the
appointment of Claudia Schaefer to Vice President - Legal. In her new role, Ms. Schaefer will head
the team that handles legal affairs on behalf of more than 25,000 Convergys Customer Management
Group employees throughout the United States, in Canada, and in Europe. She will report to William
D. Baskett III, General Counsel of Convergys.
In her new role, Ms. Schaefer is responsible for the protection and enforcement of the company's
rights, compliance with the law on a company-wide basis, and promulgation and maintenance of
programs designed to insure employee participation in a legal and ethical environment.
Ms. Schaefer joined Convergys in 1996 and before this appointment served as Senior Director of
Legal where she handled client contract negotiation and human resources inquiries. Prior to
employment with Convergys, she served as a partner with the Cincinnati-based law firm of Frost and
Jacobs where her responsibilities included commercial and general litigation.
In 1983, Ms. Schaefer graduated from the University of California, Los Angeles with a B.A. in
Sociology. She received her law degree from the University of Southern California in 1986. As an
active member in the Cincinnati community, she serves on the boards of two alcohol recovery
programs, First Step Home and Kids Helping Kids.
ABOUT CONVERGYS
_______________
Convergys Corporation (formerly CBIS and MATRIXX Marketing) is the global leader in providing
outsourced, integrated, customer care and billing services, bringing together world-class resources and
expertise to help clients transform customer relationships into a competitive advantage.
Convergys software produces more than one million bills each day, and Convergys call centers handle
more than one million calls each day.
Convergys serves the top companies in a wide range of industries, including communications,
technology, cable and broadband services, consumer products, financial services, utilities, healthcare,
hospitality, and direct response. Headquartered in Cincinnati, Ohio, Convergys employs over 30,000
people at its more than 30 call centers, data centers, and other offices in the United States, Canada,
and Europe.
Convergys (NYSE:CVG) is on the Web at www.convergys.com
Convergys is pronounced: kun VER jis
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