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Strategies & Market Trends : From the Trading Desk

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To: steve goldman who wrote (4142)2/4/1999 9:46:00 PM
From: Carl van Rooyen  Read Replies (1) of 4969
 
Steve, thank you very much
for your response. Let me say immediately that I would never dream of implicating anyone else that would comment on this affair. My intention was to make people aware (it seems many were already) of how bad it can get. I am not drumming up support that I could then package. I consider myself a confidential person that respects the privacy of others.

I have to tell you the response to my little story has been a bit overwhelming. I emailed what I thought were a few key people and put up my post in a few places. The discussion has been active and, without exception, positive. I am impressed and thankful that people like yourself would take time to share their thoughts in depth.

I paid close attention to your appraisal of my situation. I thank you for your concern and good wishes, and particularly for your clear analysis. I can't agree more that errors do happen. I am a businessman who, like yourself, has to take responsibility when things go wrong. It's part of the deal.

What an expensive lesson this has been, not to mention that my attorney just suddenly became my guest to the Ryder Cup. Oddly enough, when the very late fills hit me, I wasn't worried about it because I was sure they'd correct their mistake. When I couldn't get a supervisor to respond for nine days - that's when I knew it was time to worry. And unfortunately, to answer your suggestion, a free trading compromise could not be a solution. I have most certainly made my last trade with that outfit.

And now for a little humor to close my dreary post:
From the Barron's ad..."With Web Street Securities you're in charge now. You've got the power."

Thanks again for your time, Steve.
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