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Pastimes : ETRADE Sucks!
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To: Zbyte who wrote (1499)2/4/1999 11:15:00 PM
From: Meredith Cullen  Read Replies (1) of 3262
 
Z,

I use NDB. Unfortunately their online system is overloaded. It's often slow or fails for short periods. It does keep track of your cash and margin in real time.

What I like most about NDB is their customer service. Always polite and responsive. Also, you never wait on the phone more than a couple of minutes. It's heaven compared to E*Trade. I've found they always try to blame you for any problems, ignore E*mails and seldom correct problems even when they are obviously to blame (2 hour delayed execution etc). When I've protested they say "go to arbitration" where the onus is on you to write letters....

Good Luck,
Meredith
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