More problems at ETrade today.
For complete story:
news.com
Excerpts:
E*Trade outage triggers
investigation
By Kora McNaughton
Staff Writer, CNET News.com
February 4, 1999, 5:05 p.m. PT
update E*Trade investors today were prevented from
trading and in some cases even viewing their holdings
for the second day in a row, and the New York attorney
general's office opened an investigation into online
trading.
The outage stopped trading for about 3 hours, from 10 a.m. ET
until just before 1 p.m.
On Yahoo's E*Trade message board, some were calling for top
E*Trade executives to resign as others said they were getting
ready to take their portfolios elsewhere. Dozens of E*Trade
account holders wrote to CNET News.com to complain that
they were unable to gain access to both their accounts and
customer service.
This was the second day of problems on E*Trade, the third
largest online broker with more than 676,000 active accounts.
Yesterday, a software upgrade that malfunctioned caused the
brokerage's trading capabilities to go dead for 90 minutes soon
after the market opened, the company said. Although service
was later restored to most account holders, some 5 percent of
E*Trade users continued to encounter problems on the site all
day.
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