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Non-Tech : J.B. Oxford

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To: Sir Auric Goldfinger who wrote (708)	2/5/1999 9:36:00 AM
From: Patricia Meaney	Read Replies (1) of 2220

When I first started trading online with Etrade it was in terminal mode only. You had to input codes in order to execute trades - no graphics, no clicking etc. It was time consuming but worked every time. Customer service was excellent. Online trading has become so big now that they just can't keep up with influx of new customers. Over the past 6 months I have seen their service (Etrade) deteriorate rapidly.

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