<http://www.dragonsys.com/frameset/currentnews.html nuance.com VUI>
The first story you link is a fascinating idea, which I have thought, was a perfect solution for a long time. It uses speech recognition to translate audio files into written language, which can then be categorized and sorted. Fantastic. The hardest job of Speech Recognition is handling the translation in real time, but when you think about it, you could plug audio files into a translating program and let it take much longer to achieve greater accuracy.
It shows what I've been thinking for some time, Dragon is the most interesting of the standard ASR companies. I will be very interested in the IPO.
But, what on earth has this to do with VUI?
Second, is the PR from Nuance about the addition of NetSage to the V-Commerce Alliance, of which General Magic is also a member. This is an amazing article and I'll be damned if I can figure out what they are doing. Somebody needs to learn how to write.
But, 2 things are clear. Yes, Nuance has again a speech recognition program and they are using it to make call centers, and other VUI's of which General Magic is a customer. Netsage seems to be in the business of building pre-recorded snippets that can be strung together to make sentences that sound like a more natural voice than the typical TTS computer generated voice. Nothing new here. In fact, if you look at the last part of the story, you will see that Netsage is working with General Magic.
About NetSage
NetSage licenses the NetSage Social Intelligence Server and provides professional services that add intelligent social interfaces to existing Web- and Voice-based automated customer systems. Through its world-class creative services and patented Agent-Based >> >Instruction™ (ABI) technology, NetSage is creating Sages, intelligent social interfaces that personalize users' relationships with automated systems. NetSage's technology, research, >> creative, and management teams have unparalleled experience in the social interface research, >> educational technology, Internet, multimedia, animation and software fields. NetSage is based in San Francisco and Denver>> . NetSage is now providing technology, professional services and creative services for clients including Microsoft, Omron, General Magic, Thomson Interactive, and Schwab. Additional information can be found at netsage.com.
I think once you get use to reading these things, you'll find the market applications for VUI are far and wide. One thing the people at General Magic have always made clear was they needed to stay focused on a few businesses that they feel will generate revenues and do them well.
The old General Magic was a collection of mad scientists who had free rein to do whatever seemed cool. Well, they uncovered some really great technology, but they also lost control of the purpose of making money. Steve Markman came into the company to turn this mess around and so far he's done an amazing job. This company has technology that goes very deep and for some reason you just don't get it.
Regards,
Mark |