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Non-Tech : E*Trade (NYSE:ET)
ET 16.800.0%Dec 5 9:30 AM EST

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To: Bill on the Hill who wrote (5068)2/9/1999 3:17:00 PM
From: Paul Fiondella  Read Replies (2) of 13953
 
Don't be afraid to do just that!!!

If a supervisor or even a VP tells you that they don't care what happened to your trade, it's your problem, then by all means beat them to the punch and go elsewhere. Don't let them play with your money.

I stopped trading with one company with one stock after they took four hours to report back trades to me. I have three different brokerage accounts. I can assure you that the day someone doesn't give me adequate explanations for their handling of my trades I go elsewhere.

At some point in time these guys will wise up and look at the commissions they are losing from dissatisfied customers and be very sorry. By then it will be too late.

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Incidentally, in watching the decline in EGRP which has been steady and gradual, I can't help but wonder what would happen if we had one of those sharply down days when the Dow knocks of 600 points. In such circumstances I would assume hat anyone with an online account of the Etrade type would simply be unable to sell anything. This would probably protect some people against panic but it would also leave a lot of other investors holding the bag while everyone else got out.
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