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Non-Tech : MB TRADING
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To: William S. who wrote (3791)2/10/1999 9:10:00 PM
From: nab  Read Replies (6) of 7382
 
Re: Internet Quote Problems (FWIW)

I just wanted to shed some light on the concerns many are expressing and the "in my opinion" misplaced blame that is being laid on MB Trading with respect to all of this...

First let me mention that the pre-market quote delays originate at NASDAQ and not MB Trading or Townsend Analytics. I know this because "I am an internet and networking guru and have worked on the NASDAQ feed and servers to address this specific problem".

Second with respect to people who have experienced disconnections and the loss of their data-feed and/or order server connection within the last 2-3 days; "The problem that you are experiencing is directly related to the INTERNET BACKBONE and/or LOCAL ISP you use to access the internet".

For Example:

I have been online capturing realtime data using the MB Trading feed and also executing orders with MB Trader (RT3) with 100% reliably, while at the same time, I have observed many others with their isolated difficulties and issues these last 3 days.

I can only suggest that you try to look deeper and attempt to clearly identify where these issues and problems lie before making any blind or general accusations.

The MB Trading staff have been very helpful and appear quite capable when it comes to isolating problems and addressing issues.

I have also found them to be completely "up-front" in admitting when there is a problem on their end or something that is beyond their control.

I respect that and tend to take it as a sign of true merit.

I humbly submit that others should view it that way as well... because a) it is a good thing, and b) it is rare in this industry

Believe me, I know!

Regards,
Norman Bates (NB)
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