Any info about Iomega (IOM)? Message Board

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Non-Tech : Any info about Iomega (IOM)?

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To: BubbaFred who wrote (58245)	2/11/1999 12:23:00 AM
From: Rocky Reid	Read Replies (2) of 58324

>>1. I just heard today that there has been documented cases of Zip drives failures that result in loss of data in the disk (caused disks to be damaged), and there was a subsequent class action lawsuit that was settled out of court?<< There is a well-known flaw in Iomega products. It is known as the "Click if Death." In fact, a Class Action Lawsuit was filed this past year. The lawsuit is still pending. You can read lots more about this problem at: grc.com This gentleman's website contains programs to identify and diagnose problems with Iomega drives. There are many, many other websites devoted to this topic. Simply type "Click of Death" into your favorite Search Engine. The problem is that this Click of Death is damage that is incurred when a faulty Zip disk and/or read/write Zip drive head comes into contact with each other. The resulting head crash can tear the Zip media and damage the read/write head. The now infected drive can damage other Zip disks. And damaged Zip disks can destroy other Zip drives. It's a nasty Circle of Death that has given Iomega a well-deserved black eye in public relations. Iomega's response has been anything but helpful, and another Class Action Lawsuit was filed pertaining to Iomega's lousy Customer Support. As a result, Iomega had to pay a $900,000 fine to the government. The Internet is filled with complaint after complaint about the Click of Death. One office I frequent had 3 out of 6 Zip drives get the Click of Death within a couple of month's time (light to moderate use). One answer is to switch to CD-R/W drives. These do not suffer from Click of Death. And they are much more economical for backups in the long run. Iomega disks are horribly expensive. CD-R disks are dirt cheap. CD-RW disks are much cheaper than Zip disks, especially when comparing $/MB. Good luck with your situation.

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