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Technology Stocks : General Magic
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To: Michael Feldstein who wrote (5137)2/12/1999 11:23:00 AM
From: Rick Rappaport  Read Replies (1) of 10081
 
Michael, please detail the complaints especially your reference to buggy software. Your description of the focus group reaction is troubling to me as I have all along banked upon the product to carry the company. When customers don't like a product but are resigned to use it because there's nothing currently better they will not be loyal when something comparable-even less comparable-comes to market. I'm all ears.
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