CheckFree Holdings Corp. (CKFR), the next Dell, Intel? Message Board

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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel?

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To: Brooks Jackson who wrote (2623)	2/12/1999 6:12:00 PM
From: zuma_rk	Read Replies (1) of 20297

Brooks -- Only have a minute or two, here -- but I basically agree with you re: the various bugs in Quicken. I find that every fourth or fifth time I use one-step update, the American Express website "trips up" quicken, and nothing else can download until the next time you successfully connect with AMEX, which could be two or three days later. VERY, VERY frustrating, IMO. I did get a quick fix out of Intuit's (crappy) tech support staff (BTW, their policy of charging their loyal customers for diagnosing Intuit's own bugs is inexcusable, IMO). Next time you get the error message, hold down Control + Shift (at the same time), and click the "OK" message on your screen. Another dialog box will pop up asking if you want to clear the problem. Click "OK," and then go back to the One-Step update and de-select AMEX (or whatever the problem account is) and try again. (If this doesn't work for you, let me know -- there are one or two other twists to fixing the problem)... The long and short of it is -- Quicken's one-step update and online features could be a BIG turnoff to the novice user (although when it does work, which IS most of the time, it's great). Hope they get it right by the next release... RK

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