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Pastimes : ETRADE Sucks!
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To: stan b who wrote (1627)2/15/1999 9:09:00 PM
From: AlienTech  Read Replies (1) of 3262
 
>>Chrapaty: I probably put in 100 changes a month. All are well thought out and well tested, all go into change control that never impact our customers except in a positive way. This is one change that just did not have the impact that we anticipated out of hundreds of changes that we do or thousands throughout the course of the year. I obviously feel badly that it had a negative impact on my customers because I always want them to have a great experience when they come to E-Trade. The intention was to improve that experience. It was well planned and it was implemented off production hours, but it still had a negative impact.<<

What a bunch of baloony!
They have been having problems for 3 years! I think that is as long as they have been on line! If she told me this herself I would call her a liar to her face!
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