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Non-Tech : Fidelity FOX Spartan Brokerage

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To: Jim S who wrote (66)	2/19/1999 11:17:00 AM
From: William W. Dwyer, Jr.	Read Replies (2) of 222

Jim, This is not using their website, but using their Fox Plus software. I have had this problem since I began using Fox back in June 1997. No success with any software patches or upgrades. I have always had this problem and they have known about it. No one there seems to have any clue about it, unfortunately. I don't know what else to say. However, it isn't so bad. When I think I'm disconnected (there is no warning), I just click "disconnect" then immediately reconnect. Takes about 6-7 seconds and I'm back on. But one needs to be aware of this when using Fox for daytrading. I use CyBerTrader for my real daytrading, but use Fox sometimes for position trades. I like it pretty much overall. Good luck, Bill

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