America On-Line (AOL) Message Board

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Technology Stocks : America On-Line (AOL)

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To: DepyDog who wrote (5300)	2/20/1999 1:58:00 PM
From: Willy Mena	Read Replies (1) of 41369

On my local news last night, there was a "news hawk" story about a customer who felt like they got ripped off by AOL. This person installed the AOL CD so that he could get his free on-line time. He claimed he followed the directions to the letter. The problem is that the dial-in phone number that he selected was not a local call, but instead... a zone call. He racked up over $600 in phone charges and is really peaved at AOL. What really irked me is that they interviewed a representative from Ameritech who basically pointed the finger at AOL. I don't know about you, but in my area it is very difficult to determine what is local and what is zone. If you dial the # without an area code you can be assured that it is local, but some #'s with area codes are also local. Ameritech makes it very difficult for us. Oh well... just venting!

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