When they originally opened up their web site, it had some 'birthing' pains, but for the past few months, I've been able to get in 99.999% of the time when I wanted to. I know that some active day traders have their share of complaints, but I'm a more passive trader; 20-30 trades a month. I've switched all of the IRA accounts (2 each, wife and self) to them since they allow me to write puts, buy calls, etc. My main trading account is also there. I've been very satisfied with the online services; the phone lines to customer service do get overloaded, but I have to call them only rarely. Commissions: $5.00 for a market order, $10.00 limit order, $19.00 for option exercise or assignment, $25.00 minimum for options. Margin rates are good, interest on credit balance only so-so. Based on my experience I'd recommend them. More info available if you want. --Stan |