'Statement by JACK BROCK DIRECTOR GOVERNMENTWIDE AND DEFENSE INFORMATION SYSTEMS
UNITED STATES GENERAL ACCOUNTING OFFICE
before the
SUBCOMMITTEE ON GOVERNMENT MANAGEMENT,
INFORMATION, AND TEHCNOLOGY
of the
COMMITTEE ON
GOVERNMENT REFORM AND OVERSIGHT
U.S. HOUSE OF REPRESENTATIVES
February 23, 1999
Ms. Chairwoman, Mr. Chairmen, and Members of the Subcommittees:
Thank you for inviting me to participate in today's hearing on the challenges facing the U.S. Postal Service in addressing the Year 2000 problem. Although the Postal Service's main mission is to provide postal services to all communities, the processes it must employ to meet that mission make it among the most complex of the public entities we have examined. The Service employs nearly one third of the federal civilian workforce and provides delivery services for 650 million pieces of mail a day to over 130 million households and businesses. Its national network encompasses 174 processing and distribution centers, hundreds of smaller facilities, 34 air mail centers, 21 bulk mail centers, and nearly 38,000 local post offices, stations, and branches. Moreover, information technology is integral to every facet of postal operations--from sorting, processing and distributing the mail; to dealing with customers; accounting for and managing cash flows; communicating with business partners and other government agencies; and modernizing its facilities.
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