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Technology Stocks : OnSale Inc.
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To: Jim Johnson who wrote (3780)2/27/1999 12:43:00 PM
From: j_b  Read Replies (1) of 4903
 
<< here is their response. As usual, there is no name or phone number or email address...they just direct you to thier website to fill out a form.>>

I understood your original complaint. However, now you have me confused. They are going to refund 100% of your money. What more do you want? They may have taken their sweet time getting there (no excuses), but since they couldn't give you what you wanted, they "voided" the transaction. Why do you want a phone number or a name? The automated system gets you there without increasing costs, and in a more efficient manner (something shareholders like). Are you just looking for a real body to yell at?
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