SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : OnSale Inc.

 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: Jim Johnson who wrote (3780)2/27/1999 5:26:00 PM
From: Don Wellington Jr.  Read Replies (1) of 4903
 
Ahha,
The plot thickens. You purchased from atCost, not atAuction. My dealings are only with atAuction. However, the supervisor of customer service for OnSale atCost customer's is Daisy Vidal. I know she'll get it done. She was promoted from Operations at atAuction.
The problem now would be that your purchase is actually from Tech Data. They will, traditionally, avoid any and all customer returns.
Althought Tech Data has been the highly regarded upstart competitor of Ingram, they have their failings. this is a good test as to how strong the partnership with Tech Data is for OnSale. Neither company can afford right now to alienate their customers. Customer service over the next year - 2 years will separate a great many e-commerce entities out of the pack.
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext