more news .... good luck.
DENVER, March 1 /PRNewswire/ -- InfoNow Corporation
(OTC Bulletin Board: INOW) today announced the immediate availability of
Internet-based Inquiry Management Services for Europe with the deployment of
European services for Hewlett Packard, IBM, Intel, Novell, and Visa.
This deployment extends InfoNow's ability to provide highly targeted,
geographically precise inquiry management services to European countries,
including Austria, Belgium, France, Germany, Italy, Spain, Sweden,
Switzerland, the Netherlands, and the United Kingdom.
Companies have historically handled sales and customer service related
inquiries through internal and third party telephone agents. Not only do such
approaches deliver a time consuming and typically "generic" answer for the
inquirer but also cost the company approximately $3 - $5 per inquiry.
InfoNow's web-based Inquiry Management Services help leading companies in
Turning Inquiries Into Sales(TM) by enabling them to provide an immediate,
one-to-one response to inquiries by potential customers, including targeted
promotions and closed-loop lead management, at one-tenth the cost of telephone
agent-based approaches.
InfoNow delivers these capabilities to clients through a modular suite of
turnkey services outsourced via the Internet and private intranets. These
services are seamlessly integrated with a client's existing Internet site,
interactive voice response systems (IVRs) and/or call centers and can support
Internet, telephone, cellular, and wireless PDA originated inquiries.
"This announcement continues a string of Internet and Inquiry Management
'firsts' for InfoNow," said Michael Johnson, InfoNow's CEO. "We were the
first to deploy geographically precise Inquiry Management Services in the US,
Canada, the Pacific Rim with Australia, and now in Europe. Our model is to
serve our clients across their entire enterprise and around the world. With
the deployment of our advanced technology services in Europe, we not only
extend our ability to serve existing clients to a new continent, as we did
with HP, IBM, Intel and Visa, but also open the opportunity to serve leading
European companies in their home markets," added Johnson. |
