Periphonics Announces Marketing Alliance and Technology Partnership With InfoNow
BOHEMIA, N.Y.--(BUSINESS WIRE)--March 5, 1999--Periphonics Corporation (NASDAQ: PERI - news), a leading worldwide provider of products and services for call processing solutions used in Computer Telephony Integration and Telecom Enhanced Network Services, has announced the signing of a marketing alliance agreement with InfoNow Corporation (OTCBB: INOW - news), a leading provider of advanced Prospect Management Services.
The agreement provides for mutual exchange of prospect information and a close integration of the two companies' products through the release of a jointly developed and tested interface between the Periphonics VPS (Voice Processing System) and InfoNow's Prospect Management Services.
Rob Latour, regional manager, partnership program, at Periphonics, said, ''We are excited about adding InfoNow's prospect and referral management solution to the suite of products we can offer our customers. Automated prospect and referral management is an area that we see increasing in importance for many of our clients. We believe that InfoNow offers the best overall solution in this important area.''
Latour added, ''InfoNow meets the stringent requirements we have set for quality and certification. Its breadth and depth of technology offerings, coupled with Periphonics' product knowledge, make the company an ideal technology partner for us.''
Brad Browning, InfoNow's vice president of client development, said, ''We are pleased to work with an industry leader such as Periphonics. This new relationship will combine InfoNow and Periphonics technologies to provide superior value for customers and offer an additional point of leverage for both companies. The Periphonics VPS is widely used by customers in several of our target markets. This alliance will allow us to leverage existing relationships to increase the distribution of our automated Prospect Management Services on Periphonics systems.''
About Periphonics
Periphonics Corporation is a global leader in the development, marketing and support of products and professional services for Computer Telephony Integration (CTI) and Telecom Enhanced Network Services. The company's products and services utilize such technologies as interactive voice response (IVR), advanced speech processing with large vocabulary recognition, natural language processing and text-to-speech, as well as interactive processing via Web browsers, messaging, and fax. Periphonics also provides comprehensive professional services including project management, software application development, call center integration and script and grammar development. The company's products and professional services help its customers enhance their customer service offerings, increase caller satisfaction, reduce operating costs and often create new revenue opportunities by automating call and transaction processing. Periphonics is an ISO 9001/TickIT registered company with systems installed in more than 50 countries. For further information, visit our site on the World Wide Web at www.peri.com.
About InfoNow
InfoNow provides advanced technology Prospect Management Services to leading corporations, including six of the eight largest banks in North America, seven of the ten largest global computer and networking firms, as well as other industry leaders such as American Airlines, FedEx, Goodyear, Shell and United Healthcare. Additional information about the company can be viewed on the World Wide Web at www.infonow.com.
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Contact:
Periphonics
Karen L. Ferraro, director of Marketing, 516/468-9276
karen.ferraro@peri.com
or
InfoNow Corporation
Kevin Andrew, CFO, 303/293-0212
kandrew@infonow.com
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