CheckFree Holdings Corp. (CKFR), the next Dell, Intel? Message Board

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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel?

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To: Sam Biller who wrote (3492)	3/6/1999 6:24:00 PM
From: Shane M	Read Replies (1) of 20297

Thread, Wanted to throw this question out: Have any of the e-billers so far offered a discount to customers who pay their phone/cable/utility bill on-line? It seems to me that if it costs $X to process a paper billing cycle, and $Y (which is <$X) to process electronically, then 1) both a discount can be justified, and 2) this discount would create a strong incentive for the cunsumer examine paying electronically. I think there is a high fear/uncertainty factor involved with electronic payments that must be overcome. IMO offering a discount will push a lot of people over the "indecisive hump," and get them to try out the service. If the first experience is good - and troublefree - then with a handfull of transactions that consumer is won-over. A big part of the battle IMO is getting people to make the first step. After that they may begin demanding electronic bill presentment. (Most people don't know that they want electronic bill presentment yet. But they will if their first experiences are good.) BTW, thanks for all the recent discussion of the INTU situation. The discussion here was better than any explanation I could find in the press. Shane

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