Amazon.com, Inc. (AMZN) Message Board

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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 229.60

+1.5%

3:59 PM EST

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To: tonyt who wrote (44347)	3/7/1999 11:09:00 AM
From: Glenn D. Rudolph	Read Replies (1) of 164684

Amazon does not appear to be doing anything to retain current users. Its only after they become 'inactive' that they do anything. Management appears to be wasting this 'valuable database of users' that they have. tonyt, You noticed one of the major managements flaws. They clearly do not know how to do retail. There are many other factors missing from their strategy but the strongest is their lack of focus to keep their current customers. Glenn

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