Registry Magic Signs Inter-Tel as Distributor
Distribution by Major Telecom Leaders for Virtual Operator Continuing to Build Significant Momentum
BOCA RATON, Fla.--(BUSINESS WIRE)--March 9, 1999--Registry Magic® (Nasdaq:RMAG - news) announced Tuesday it has signed a Distribution Agreement with Inter-Tel (Nasdaq:INTL - news) under which Inter-Tel will distribute the Virtual Operator® speech recognition call routing system through its network of 32 direct sales offices and national dealer channel.
Inter-Tel is a new and significant addition to Registry Magic's expanding national dealer and distribution network being established to link Virtual Operator reseller partners with end users.
Under the terms of the agreement, Inter-Tel will market and sell Registry Magic's Virtual Operator with its existing business telecommunications solutions, including the Inter-Tel AXXESS and AXXESSORY Talk voice processing platforms, to its customer base.
''Inter-Tel chose Registry Magic's Virtual Operator because we found it to be a cost effective speech recognition product,'' said Craig L. Steen, Inter-Tel Vice President, Factored Products Division. ''With the Virtual Operator, our customers can potentially increase productivity and customer service level. Our customers are beginning to ask for voice recognition technology and Registry Magic's product is designed to meet these applications.''
Targeted at businesses with 10 to 500 employees per location, the Virtual Operator is a turnkey solution that attaches seamlessly to a business' existing telephone system and performs the tasks of a live operator. The winner of numerous industry awards and called a 'national treasure' by the Smithsonian Institution, the Virtual Operator understands a caller's natural speech, eliminating the need for inefficient touch-tone menus, and quickly transfers callers to the proper person or department.
''By selecting Registry Magic's Virtual Operator, Inter-Tel can enhance their CTI solutions with our conversational speech recognition system while protecting their current telephone and voicemail investment,'' said Bill Burbank, Vice President of Worldwide Sales and Marketing for Registry Magic. ''We're excited to have Inter-Tel on board. They're an industry leader with award-winning products and we look forward to a mutually successful partnership.''
Inter-Tel, with corporate headquarters in Phoenix, Arizona, is a single point of contact, full service provider of digital business telephone systems, call processing software, voice processing software, call accounting software, IP telephony software, computer telephone integration applications and long distance calling services. Inter-Tel's Common Stock is quoted on the NASDAQ National Market System under the symbol INTL. Inter-Tel can be reached at 602/961-9000 or at inter-tel.com
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