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Pastimes : ETRADE Sucks!
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To: WalleyB who wrote (1688)3/10/1999 9:51:00 PM
From: RickT  Read Replies (1) of 3262
 
Confirmation woes:

My confirmations go to four places.
My Etrade alerts, two email accounts and my pager.

Now I'm used to slow confirmations, but for two trades a while back I never received ANY confirmation. Never.

I wrote them and the response (two weeks later) was,
"We sent them. You just didn't read them."

Now couldn't they just admit that they might have messed up?

I was livid. I called and talked to the usual cocky young kid who confirmed, "I'm sure we sent them."

I talked to a manager who said, "I just looked in your Etrade Classic mailbox and there are a lot of unread messages there."
I told him I don't use Classic.

He said I should check there before claiming that they didn't send me confirmations.
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