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Non-Tech : WELLS FARGO

WFC 87.30

+0.4%

9:30 AM EST

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To: BillCh who wrote (1198)	3/11/1999 5:43:00 PM
From: BillCh	Read Replies (1) of 1281

You just lost a customer! > We are very disappointed to learn of your unfortunate experience. It >is important for us to know how you feel about the level of service >we provide. >In today's environment, customer service often becomes the deciding >factor when a customer chooses a bank. I am fully aware that when we >fail to deliver service that meets your expectations, we risk losing >your business. I hope that we will be able to restore your >confidence in Wells Fargo. This is not the service you deserve as a >valued customer and for this I apologize >Thank you again for your candid comments. >Sincerely, >Josh >Wells Fargo Online Customer Service

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