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Technology Stocks : AUTOHOME, Inc

ATHM 21.95

+4.5%

Feb 10 3:59 PM EST

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To: Jing Qian who wrote (6234)	3/15/1999 5:43:00 PM
From: Stuart C Hall	Read Replies (1) of 29970

My cable modem went down yesterday. (I have Roadrunner) I called Time Warner and got through on the third ring. They dispatched a cable guy for same day service and I was up and running again in less than 3 hours!! Evidently my cable modem was accidentally turned off in the wiring closet of my apartment building during someone else's install. I was surprised and pleased by the service. The technician said they are swamped with calls but they do try to fix outages on same day if possible. I only hope @Home and TCI are doing as well and TWX and Roadrunner. Oh, and I downloaded the 25MB Star Wars trailer in about 15 minutes. ;-) Stuart

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