Corporate acounts (especially on the servers) need immediate dispatch of onsite personnel for troubleshooting and support.
CPU stores could provide local dispatch centers at the same time <<for this area that Dell needs. I offer the following quote:
Dell commonly relies on third-party service providers such as Wang to perform onsite repairs. The company does, though, do a fair amount of pre-sales service and customized enterprise integration, Libert said. He admitted, though, that "we know we need support infrastructure and strategic alliances" to move up into the enterprise as a legitimate player>>>
Dell, relies on Wang Global, Unisys, and others for support. They have DellPlus to do custom configuration on the PCs and servers. Lambert was referring to Dell building alliances/partnerships with the Oracles, SAPs of the world.
And Dell has been selling PC merchandise for years. Ever hear of DellWare? It's been around a lot longer than Gateway's YourWare. Dell just hasn't done a great job branding it, because that's not where the $ is.
Yeah, they could buy CPU with some of their spare change, but that would be a total contradiction of Dell's corporate philosophy and operating procedures. Michael Dell would shoot himself first.
Why not talk about Sears buying CPU. There's a much better chance of that happening. |
