J.D. Edwards Introduces AIMx, New Supply Chain Management Software Model for the Service Industries
DENVER--(BUSINESS WIRE)--March 17, 1999--
New Solution Streamlines the Management of Processes and
Data for Key Service Industries; and Helps Organizations put
Ideas into Action
Enterprise business software provider J.D. Edwards & Company (Nasdaq:JDEC) today introduced AIMx (Asset Investment Management and Execution), a supply chain management model for the service industries.
Available with the most recent release of J.D. Edwards OneWorld(TM), AIMx provides an information backbone for managing processes and data efficiently and extending the supply chain beyond the organization itself to include employees and customers. Industries which stand to benefit include banking, health care, insurance, hospitality, entertainment, business services, public services (local and county government and K-12 education), construction, engineering, real estate and mining, among others.
According to the U.S. Department of Commerce, non-manufacturing firms account for approximately 70 percent of the U.S. Gross Domestic Product (GDP). AIMx, which is designed to optimize the management of each functional area of a service organization, offers such firms one integrated solution that enables organizations to manage critical business resources including people, facilities, customers and stakeholders. The AIMx framework is comprised of individual J.D. Edwards applications that help service companies standardize common business processes, as well as industry-specific third-party applications enabled through an interoperability strategy. The AIMx framework uses ActivEra(TM), a collection of tools and technologies that allow customers to easily change their enterprise systems as market conditions require.
"Users in all industries, not just the product supply chain industries, are turning increasingly to packaged applications as a quicker way to automate key business processes. This trend is especially important because the processes change so rapidly in services industries," said Dennis Byron, senior analyst at Framingham, Mass.-based IDC. "With AIMx, J.D. Edwards provides a service-centric supply chain offering with the ability to quickly receive and accumulate information about both the service itself and the resources needed to perform the service, support real-time information flow and allow users to coordinate and optimize resources."
Industry Example: Construction Management
For New York-based Bovis, Inc., one of the nation's largest construction services companies, the J.D. Edwards solution represents a new focus on data-centric engineering. "Bovis has over 2,200 key construction personnel spread throughout 28 offices in North and South America. We manage 400 to 450 active projects that draw collectively on those resources," said Steve Thomas, vice president of information technology at Bovis. "J.D. Edwards' flexible system provides Bovis with a suite of applications that are easily adaptable to many different client services from the largest multi-site, program management engagement to the smallest interiors upfit project. With J.D. Edwards, we are able to respond to market changes quickly, matching our internal and external resources to meet the diverse needs of our clients. That gives us a competitive edge."
Supply Chain Functionality for Services Industries
Included with AIMx, the most recent release of OneWorld offers the following enhancements to its services industries offering: -0- *T
-- Customer service management includes comprehensive service
capabilities designed to increase customer satisfaction and
retention rates. The systems' issue tracking and reporting
capabilities allow managers to closely monitor response times, escalation procedures and fulfillment rates ensuring company
service goals are achieved.
-- Employee self-service system that allows employees to
electronically change records in real time allowing organizations
to expedite manual and labor-intensive repetitive tasks.
-- Enterprise-wide profitability solution for managerial accounting, activity-based management and activity-based costing.
-- Expanded decision support systems for better analysis of
operations, customer, supplier and employee information.
-- Integrated enterprise asset management enabling coordinated
maintenance of facilities and equipment. *T -0-
"J.D. Edwards has a proven track record in the service industries, with many of our original customers coming from these market segments," said Michael Schmitt, senior vice president of worldwide marketing and industry solutions at J.D. Edwards. "AIMx allows companies to manage enterprise-wide assets in a flexible environment and enables them to respond quickly to business changes and easily put ideas into action. J.D. Edwards' services supply chain solution is designed to help companies cut costs, speed business processes and improve customer loyalty."
About J.D. Edwards
J.D. Edwards provides Idea to Action(TM) software for managing the enterprise and supply chain. The Company's integrated applications give customers control over their front office, manufacturing, logistics/distribution, human resources and finance processes for the consumer products, industrial and service industries. J.D. Edwards enables Idea to Action with ActivEra(TM), a collection of tools and technologies that extend J.D. Edwards' SCOREX and AIMX supply chain solutions, OneWorld(TM) and WorldSoftware(TM) enterprise business software. ActivEra allows customers to change their enterprise software quickly and easily during and after implementation. The Company's solutions operate in multiple computing environments, including Windows NT(R), UNIX(R) and OS/400(R), and are Java(TM) and HTML enabled.
Founded in 1977, J.D. Edwards is headquartered in Denver and posted fiscal 1998 revenues of $934 million. Additional information can be obtained by contacting the Company at 800/727-5333 or via the Internet at www.jdedwards.com.
Note to Editors: J.D. Edwards is a registered trademark of J.D. Edwards & Company. The names of all other product and services of J.D. Edwards used herein are trademarks and registered trademarks of J.D. Edwards World Source Company. The historical results stated above are not necessarily indicative of the results of any future period.
CONTACT:
J.D. Edwards
Tammy Delever, 303/334-2592
tammy_delever@jdedwards.com
or
The Weber Group
Linda Song, 650/463-8614
lsong@ca.webergroup.com |
