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Microcap & Penny Stocks : Trim a Lawn - (TLWN)
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To: SusieQ who wrote (344)3/18/1999 8:39:00 PM
From: Jack Kennedy  Read Replies (1) of 1522
 
Susie,

I think your bank ought to know about this guy's inability to perform his job satisfactorily and the fact you lost money on a deal he originally promised a partial reimbursement for. Although the personal or business banking aspect of your bank may be very good, the brokerage and investment aspect obviously isn't, and if your're his only stock trading client, then you would think he'd go out of his way. Smaller institutions usually have a good reputation as far as customer service goes and it's not like he's handling a couple hundred accounts in one day!

Bottom line here is that you should take your investment business somewhere else and inform bank management of this problem. Other's will inevitably face the same BS with this guy and the bank as a whole may lose clients across the board who've come out with a bad taste in their mouths. If your institution cares about its customers (and it seems they do) then they should work towards improving this aspect of their business ASAP and fire the SLOB. If he worked in my bank I'd have his job tomorrow! heheheheheh

Of course be aware that they will try everything possible to keep your brokerage business and you may have a strong attachment to them otherwise, however, it's probably best you consider alternatives. Time is money in this game and you need a broker able to handle your trades quickly and efficiently. Let them sort out their problems, but not at your expense!
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