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Technology Stocks : Network Associates (NET)

NET 186.26

-2.7%

Nov 21 9:30 AM EST

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To: Chuzzlewit who wrote (4336)	3/18/1999 11:13:00 PM
From: mrknowitall	Read Replies (1) of 6021

Chuzz . . . after some checking around, once again, I find turmoil reigns in the all-important (IMHO) realm of making sure customers are happy. The revolving door that Larson has used to keep vestings reasonably low seems to be having some deleterious affect on large customer satisfaction - that's what I hear is holding up this quarter's bookings: Large, savvy customer's unhappiness has percolated up the user's management chain to the degree that they are holding new/add-on orders hostage, knowing full well what this month means to the company in expectation that it should get their attention. Your's and other's opinions on this? Mr. K.

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